Policies

Once the video training is purchased no refund will be provided since all materials will be provided. If someone signs up for a live training and cannot attend they will be provided 72 hours to cancel for a 100 percent refund. If a participant cancels within 48 hours they will receive 50 percent back. If a participants cancels within 24 hours they will receive 10 percent back. All participants have the option of rescheduling with no fees changed or refunded. The participant will receive an email to reschedule; the participant has the option to reschedule within 3 months (1 training per month offered)
Cancellation

If a pending participant cancels within different time frames a refund will be provided only for live scheduled trainings. If a participant cancels the day of the live scheduled training, no refund will be provided. All additional documents and training materials will be emailed the day of the training to confirmed participants.